Seagate’s ticking time bombs?

Wednesday, February 25th, 2009

Own A New 1TB Hard Drive? What You Need To Know

There’s been a lot of hype in the hard drive world about Seagate’s 1TB hard drive. It has come to light in the early weeks of 2009 that one particular model and revision is failing at alarming rates. The ST31000340AS Barracuda 7200.11 with firmware level SD15 made in Thailand is locking up and being rendered inoperable due to firmware problems.

Many customers are claiming a failure-plague of sorts also referencing the recent reduction in warranty time periods raising doubts about quality.

So what do you do if you potentially have one of these ticking time bombs on your hands? First of all be informed. If you’ve recently bought a new hard drive record the model number and information off of the drive. Be certain it’s not the above- mentioned model. Keep an eye on Seagate’s website for any updates or information they may provide on the situation. As of this moment they have made a statement on their website that they have “isolated the problem and customers are eligible for a free upgrade.”

If you or your customers suffer a data loss on one of these drives and need assistance, contact us today, we’ll be glad to help.